Online Reputation Management
Online Reputation Management (ORM) in the context of cybersecurity refers to the strategic process of monitoring, influencing, and safeguarding an organization's or individual's public perception in the digital realm, specifically regarding their cybersecurity posture, incidents, and data privacy practices. It's about proactively building and maintaining trust, and reactively mitigating damage from cybersecurity threats and events.
Here's a detailed breakdown:
Key Aspects of ORM in Cybersecurity:
Proactive Reputation Building through Cybersecurity:
Strong Security Posture Communication: Regularly communicating a commitment to cybersecurity, including implementing robust security measures (e.g., multi-factor authentication, encryption, regular security audits, employee training on phishing and data hygiene). This builds trust with customers, partners, and investors before an incident occurs.
Transparency in Security Practices: Being open about security policies and how customer data is protected can foster confidence. This doesn't mean revealing vulnerabilities but demonstrating a transparent, responsible approach to data handling.
Positive Online Presence: Developing and maintaining a strong positive online presence through official channels (company website, social media, blogs) that showcase expertise, ethical practices, and a dedication to security. This creates a buffer of positive content that can help dilute the impact of negative information if a cyber incident does occur.
Monitoring for Cybersecurity-Related Mentions and Threats:
Brand Monitoring: Actively tracking mentions of the company, its executives, products, and services across various online platforms (news sites, social media, forums, dark web) for cybersecurity-related discussions, data breaches, or vulnerabilities. Tools like Google Alerts, specialized ORM software, and dark web monitoring services are crucial here.
Threat Intelligence Integration: Monitoring for indicators of compromise (IoCs) or intelligence about potential targeted attacks, phishing campaigns, or ransomware threats that could impact the organization and subsequently its reputation.
Review and Feedback Monitoring: Monitor customer reviews on platforms like Google, Yelp, and industry-specific review sites. Negative reviews often arise from concerns about data security or service disruptions due to cyber issues.
Crisis Management and Incident Response from a Reputational Standpoint:
Pre-Incident Planning: Developing comprehensive crisis communication plans that specifically address cybersecurity incidents. This includes identifying key spokespersons, drafting pre-approved statements, establishing communication channels, and outlining a chain of command for decision-making during a breach.
Transparent and Timely Communication: In a cyberattack (e.g., data breach, ransomware, website defacement), swift, transparent, and accurate communication is paramount. Hiding or delaying information can severely damage trust. This involves:
Acknowledging the incident promptly.
Providing factual, verified information, avoiding speculation or emotional responses.
Explaining the impact on customers, systems, and data.
Outlining the steps to address the issue, mitigate damage, and prevent future occurrences.
Notify affected parties (customers, regulators, law enforcement) of compliance with relevant laws (e.g., GDPR, CCPA).
Controlling the Narrative: Actively disseminating official updates through trusted channels to counter misinformation and speculation that often emerges during a crisis.
Customer Support and Engagement: Providing clear channels for affected individuals to get information, support, and potentially redress (e.g., credit monitoring services after a data breach).
Post-Incident Follow-up: Continuously updating stakeholders on recovery efforts, lessons learned, and strengthened security measures. Demonstrating a commitment to ongoing improvement can help rebuild trust.
Content Management and Remediation:
Pushing Down Negative Content: Creating and promoting positive, relevant, search-engine-optimized content to outrank or dilute negative search results related to cybersecurity incidents or vulnerabilities. This includes articles, press releases, thought leadership, and success stories.
Requesting Removal of Harmful Content: Where legally permissible and appropriate, requesting the removal of inaccurate, defamatory, or illegally published sensitive information related to a cyber incident from websites or search engine results. This often involves working with legal teams and content removal specialists.
Why ORM is Crucial in Cybersecurity:
Trust and Customer Loyalty: A single cybersecurity incident can erode years of built-up trust, leading to customer churn and negatively impacting revenue. Effective ORM helps to retain trust.
Brand Value and Shareholder Confidence: A damaged reputation can significantly impact a company's stock price, investor confidence, and overall brand valuation.
Regulatory and Legal Implications: Poor communication or a perceived lack of responsibility during a cybersecurity incident can lead to heavier fines and legal repercussions.
Talent Acquisition and Retention: A company with a tarnished cybersecurity reputation may struggle to attract and retain top talent, especially in IT and security roles.
Competitive Advantage: Organizations that effectively manage their cybersecurity reputation can differentiate themselves from competitors, demonstrating reliability and a strong commitment to protecting stakeholders.
Online Reputation Management in cybersecurity is not just about cleaning up messes; it's an integrated, proactive strategy that combines robust cybersecurity measures with strategic communication and public relations to safeguard an organization's most valuable asset: its trust and credibility in the digital age.
ThreatNG, an all-in-one external attack surface management, digital risk protection, and security ratings solution, offers comprehensive capabilities to bolster Online Reputation Management (ORM) in the context of cybersecurity. It achieves this by providing deep insights into an organization's external cybersecurity posture, identifying potential vulnerabilities that could lead to reputation-damaging incidents, and offering tools for continuous monitoring and rapid response.
Here's how ThreatNG would help with ORM, highlighting its key features:
ThreatNG's ability to perform purely external, unauthenticated discovery without the need for connectors is fundamental to ORM. This means it can map out an organization's digital footprint from an attacker's perspective, identifying assets that could be exposed and exploited. For ORM, this is critical because it helps uncover forgotten or unknown assets that might become sources of negative publicity if compromised. For example, ThreatNG can discover shadow IT systems, old test environments, or misconfigured cloud instances that an organization might not even know are publicly accessible. If these assets are later breached, negative news and customer distrust would severely impact the reputation. By identifying these early, organizations can remediate them before they become a reputational liability.
ThreatNG provides a range of external assessment ratings that directly tie into ORM by highlighting areas of cybersecurity weakness that could lead to reputational damage:
Web Application Hijack Susceptibility: This score is derived from analyzing the external parts of a web application to identify potential entry points for attackers. A high susceptibility here means a higher risk of website defacement or unauthorized access, directly impacting an organization's credibility and public perception. For instance, if ThreatNG identifies a web application with poor input validation or outdated components, it signals a risk that could lead to an apparent reputation-damaging defacement attack.
Subdomain Takeover Susceptibility: ThreatNG evaluates this by analyzing a website's subdomains, DNS records, and SSL certificate statuses. Subdomain takeovers allow attackers to host malicious content on a seemingly legitimate subdomain, leading to phishing attacks against customers or spreading misinformation, both of which severely harm reputation. An example would be ThreatNG detecting a dangling DNS record pointing to a service that has been decommissioned, but the DNS entry for the subdomain is still active. This could allow an attacker to claim the subdomain and host a fake login page, leading to credential theft and a major PR crisis.
BEC & Phishing Susceptibility: This is derived from factors like Domain Intelligence (including domain name permutations and email security presence) and Dark Web Presence (compromised credentials). High susceptibility indicates an organization is more vulnerable to Business Email Compromise (BEC) or phishing attacks, leading to financial losses, data breaches, and a significant blow to trustworthiness. For example, if ThreatNG finds many permutations of a company's domain name are available and could be registered by attackers for phishing campaigns, or if a high number of employee credentials are found on the dark web, it signals a high risk of successful phishing attacks that could lead to widespread data leaks and public outcry.
Brand Damage Susceptibility: This score considers attack surface intelligence, digital risk intelligence, ESG Violations, and sentiment/financials (including lawsuits and negative news). This directly measures the potential for reputational harm. ThreatNG might identify an organization's exposure to common attack vectors alongside public reports of ESG violations or negative news, indicating a compounded risk to its brand image.
Data Leak Susceptibility: Derived from Cloud and SaaS Exposure, Dark Web Presence (compromised credentials), and Domain Intelligence, this score highlights an organization's vulnerability to data breaches. For instance, ThreatNG might discover an open Amazon S3 bucket exposing sensitive customer data or identify a high volume of compromised employee credentials on the dark web. Both scenarios pose an immediate and severe risk of a data leak, leading to significant regulatory fines, loss of customer trust, and severe reputational damage.
Cyber Risk Exposure: This assessment considers factors like certificates, subdomain headers, vulnerabilities, and sensitive ports. ThreatNG also influences code secret exposure by discovering code repositories and investigating their contents for sensitive data. Suppose ThreatNG detects an expired SSL certificate on a public-facing website or a sensitive port on a server. In that case, it flags these as cyber risk exposures that could be exploited, leading to system compromise and subsequent reputational harm. Furthermore, suppose it uncovers a GitHub repository containing hardcoded API keys or sensitive configuration files. In that case, it immediately flags a critical code secret exposure, preventing a potential breach that could lead to public embarrassment and loss of customer confidence.
Cloud and SaaS Exposure: ThreatNG evaluates sanctioned and unsanctioned cloud services, impersonations, and open exposed cloud buckets. It also identifies SaaS implementations like Salesforce, Slack, and Zoom. A high exposure score means a greater risk of data exposure through misconfigured cloud resources or compromised SaaS accounts, directly impacting trust. For example, ThreatNG might identify an unsanctioned Google Cloud Platform project with public access enabled, or discover a phishing site impersonating an organization's sanctioned Salesforce login page. These findings highlight critical risks that could lead to data breaches or credential theft, severely damaging the organization's reputation for security.
ESG Exposure: ThreatNG rates an organization based on discovered environmental, social, and governance (ESG) violations through its external attack surface and digital risk intelligence findings. This includes analyzing Competition, Consumer, Employment, and Environment-related offenses. While not a "cybersecurity" risk, ESG violations often come to light through digital channels and can significantly impact an organization's public image and stakeholder trust. For example, if ThreatNG's intelligence uncovers negative news articles or social media discussions about an organization's environmental violations, it identifies a direct threat to its ESG reputation.
Supply Chain & Third Party Exposure: This is derived from Domain Intelligence (enumeration of vendor technologies), Technology Stack, and Cloud and SaaS Exposure. A compromised third-party vendor can directly impact an organization's reputation. ThreatNG helps identify these risks by mapping out the digital connections to vendors. For instance, if ThreatNG identifies a critical vendor using outdated software or hosting their services on a known vulnerable cloud platform, it highlights a supply chain risk that could lead to a breach impacting the primary organization's data and reputation.
Breach & Ransomware Susceptibility: This score is calculated based on external attack surface and digital risk intelligence, including exposed sensitive ports, known vulnerabilities, compromised credentials, and ransomware events/gang activity. A high susceptibility means an organization is at greater risk of a public data breach or ransomware attack, which are highly visible and damaging to reputation. For example, suppose ThreatNG identifies numerous exposed sensitive ports or a high volume of compromised credentials associated with the organization on the dark web, alongside known ransomware gang activities targeting similar organizations. In that case, it indicates a high susceptibility to ransomware, which would undoubtedly lead to a public relations nightmare and massive reputational damage.
Mobile App Exposure: ThreatNG evaluates how exposed an organization’s mobile apps are through discovery in marketplaces and by analyzing their contents for access credentials, security credentials, and platform-specific identifiers. If ThreatNG discovers an organization's mobile app containing hardcoded API keys or other sensitive access credentials in a public market, it immediately signals a critical mobile app exposure. This could lead to attackers gaining unauthorized access to backend systems, resulting in data breaches and a significant loss of user trust, directly impacting the organization's reputation.
Beyond identifying vulnerabilities, ThreatNG also highlights an organization's security strengths. This feature detects the presence of beneficial security controls like Web Application Firewalls (WAFs) or multi-factor authentication (MFA) and validates their effectiveness from an external attacker's perspective. This provides a balanced view of the security posture and allows organizations to leverage their strong security practices in their ORM efforts. For instance, publicly stating that an independent, external assessment verified the effectiveness of their WAF or MFA implementation can significantly boost confidence and reputation.
ThreatNG monitors an organization's external attack surface, digital risk, and security ratings. This is crucial for ORM as it enables real-time detection of new exposures or threats that could impact reputation. Suppose a new vulnerability emerges or a data leak occurs. In that case, continuous monitoring ensures that the organization is aware of it immediately, enabling a swift and proactive response to mitigate reputational damage.
ThreatNG offers various reports, including Executive, Technical, Prioritized (High, Medium, Low, and Informational), Security Ratings, Inventory, Ransomware Susceptibility, and U.S. SEC Filings. These reports are invaluable for ORM:
Executive Reports: Provide high-level summaries for leadership, enabling them to understand the overall cybersecurity risk and its potential impact on reputation.
Prioritized Reports Help security teams focus on the most critical risks that could cause the most significant reputational damage.
Security Ratings Reports: Offer a quantifiable measure of security posture that can be used to demonstrate improvement over time to stakeholders and the public, bolstering reputation.
Ransomware Susceptibility Reports: Directly highlight the risk of obvious and damaging ransomware attacks.
U.S. SEC Filings: These reports, especially those related to risk and oversight disclosures, can help an organization understand what it is legally obligated to disclose regarding cybersecurity risks. This information is vital for compliant and reputation-preserving communication during incidents.
ThreatNG's investigation modules provide deep insights that are critical for understanding and responding to cybersecurity incidents that could impact reputation:
Domain Intelligence:
Domain Overview: Provides insights into digital presence, Microsoft Entra identification, and related SwaggerHub instances. This helps to understand how the organization's domain is perceived and if any associated services could be misused to harm its reputation. For example, identifying an outdated SwaggerHub instance for a public API could reveal potential vulnerabilities that attackers might exploit, leading to a public data breach and negative press.
DNS Intelligence: Analyzes domain records, identifies vendors and technologies, and uncovers domain name permutations and Web3 domains. This is crucial for detecting typosquatting or brand impersonation attempts that can severely damage reputation. Suppose ThreatNG identifies a newly registered domain name that is a common misspelling of the organization's official domain. In that case, it immediately flags a potential phishing or impersonation threat, allowing the organization to take action to protect its brand.
Email Intelligence: Provides email security presence (DMARC, SPF, DKIM records) and format predictions. This helps assess susceptibility to email-based attacks that can damage reputation, such as spoofing or phishing. Suppose ThreatNG reveals that an organization lacks proper DMARC implementation. In that case, it highlights a vulnerability attackers could exploit to send spoofed emails, potentially leading to financial fraud and severe reputational damage to the organization.
WHOIS Intelligence: Offers WHOIS analysis and identifies other domains owned. This can help uncover domains linked to the organization used for malicious purposes.
Subdomain Intelligence: Analyzes HTTP responses, headers, server technologies, cloud hosting, and identifies various content types like admin pages, APIs, and development environments. It also assesses subdomain takeover susceptibility and identifies exposed ports and known vulnerabilities. This is essential for identifying misconfigured or vulnerable subdomains that could be exploited, leading to public incidents. For example, ThreatNG might find an unprotected admin page on a subdomain, which, if compromised, could lead to a public breach of internal systems and a massive hit to the organization's credibility. It could also detect an exposed FTP port on a legacy system, which could be an easy target for attackers, leading to data exfiltration and reputational harm.
IP Intelligence: Provides information on IPs, shared IPs, ASNs, country locations, and private IPs. This helps identify potentially malicious IP addresses associated with the organization or its vendors.
Certificate Intelligence: This service focuses on TLS certificates, their status, issuers, and associated organizations. Expired or misconfigured certificates can lead to security warnings for users, eroding trust and reputation. ThreatNG helps proactively identify these issues.
Social Media: ThreatNG can analyze the organization's posts, breaking out content copy, hashtags, links, and tags. This provides a real-time pulse on public sentiment and helps identify negative mentions or emerging crises.
Sensitive Code Exposure: ThreatNG discovers public code repositories and uncovers digital risks like access credentials (API keys, access tokens), generic credentials, cloud credentials, security credentials (cryptographic keys), configuration files (application, system, network), database exposures, application data exposures, activity records (logs, command history), communication platform configurations, development environment configurations, security testing tools, cloud service configurations, remote access credentials, system utilities, and personal data. Discovering these exposures prevents them from being exploited and leading to public data breaches or system compromises, which are highly detrimental to reputation. For example, suppose ThreatNG identifies a public GitHub repository containing a hardcoded AWS Access Key ID. In that case, it immediately flags a critical security flaw that could lead to a cloud environment breach, causing significant reputational damage.
Mobile Application Discovery: Discovers mobile apps in marketplaces and identifies the presence of access credentials, security credentials, and platform-specific identifiers within them. This is crucial for preventing sensitive data exposure through mobile applications. Suppose ThreatNG discovers a mobile app containing a hardcoded PayPal Braintree Access Token. In that case, it immediately flags a critical security risk that could lead to financial fraud and a severe blow to the organization's reputation.
Search Engine Exploitation:
Website Control Files: Discovers
robots.txtandsecurity.txtfiles, identifying potential vulnerabilities like exposed directories or unlisted bug bounty programs. This helps ensure the organization's public-facing web assets are not inadvertently exposing sensitive information via search engines.Search Engine Attack Surface: Helps investigate an organization’s susceptibility to exposing errors, sensitive information, public passwords, and susceptible files/servers via search engines. Suppose ThreatNG finds an organization's internal error logs indexed by search engines or sensitive files accessible through simple search queries. In that case, it indicates a severe lapse in security that could lead to public data exposure and significant reputational harm.
Cloud and SaaS Exposure: Identifies sanctioned and unsanctioned cloud services, impersonations, and open exposed cloud buckets. It also lists various SaaS implementations used by the organization. This is essential for preventing data breaches and maintaining a secure cloud posture. For example, suppose ThreatNG identifies an open AWS S3 bucket with public read/write access that is part of the organization's infrastructure. In that case, it immediately flags a critical cloud exposure that could lead to widespread data leaks and significant reputational damage.
Online Sharing Exposure: This feature detects an organization's presence on code-sharing platforms like Pastebin, GitHub Gist, and Scribd. It helps identify accidental or malicious sharing of sensitive information that could quickly go viral and damage reputation. If ThreatNG discovers internal network configurations or sensitive client lists posted on Pastebin, it directly threatens the organization's reputation and customer trust.
Sentiment and Financials: Identifies organizational lawsuits, layoff chatter, SEC Filings (especially risk and oversight disclosures), SEC Form 8-Ks, and ESG Violations. This directly gauges the organization's financial and public standing, which is intertwined with its cybersecurity reputation.
Archived Web Pages: Discovers archived content on the organization's online presence, including APIs, document files, emails, login pages, and directories. This can reveal historical exposures or incidents that could resurface and negatively impact the reputation.
Dark Web Presence: Identifies organizational mentions of related people, places, or things, associated ransomware events, and compromised credentials. This directly informs ORM by revealing the extent of an organization's exposure on the dark web, allowing for proactive mitigation of reputational damage from leaked data or ongoing threats. For example, suppose ThreatNG identifies compromised credentials belonging to executive leadership on dark web forums or detects mentions of the organization by a known ransomware group. In that case, it provides critical intelligence for preemptive ORM actions.
Technology Stack: This identifies all technologies the organization uses, including web servers, databases, and security tools. It helps understand the attack surface and potential vulnerabilities associated with specific technologies.
Intelligence Repositories (DarCache):
ThreatNG's continuously updated intelligence repositories provide vital context for ORM:
Dark Web (DarCache Dark Web): Provides insight into organizational mentions and compromised data on the dark web. This directly informs ORM by allowing organizations to monitor and respond to discussions and data related to their cybersecurity posture in illicit online communities, mitigating the spread of negative information or data breaches.
Compromised Credentials (DarCache Rupture): A database of compromised credentials. This is crucial for ORM as leaked credentials can lead to account takeovers and data breaches, severely impacting trust. By monitoring this, organizations can proactively force password resets and inform affected users.
Ransomware Groups and Activities (DarCache Ransomware): Tracks over 70 ransomware gangs. Understanding active ransomware threats helps organizations prepare and react to potential attacks that would severely damage their reputation.
Vulnerabilities (DarCache Vulnerability): Offers a holistic view of external risks and vulnerabilities, including NVD, EPSS, KEV, and Verified Proof-of-Concept (PoC) Exploits. This allows for proactive remediation of vulnerabilities that could be exploited, preventing public incidents and maintaining a positive reputation. For example, if DarCache Vulnerability identifies a critical CVE with a high EPSS score and a known KEV entry (meaning it's actively exploited), and provides a direct link to a PoC exploit on GitHub, the organization can prioritize patching this vulnerability immediately. This proactive approach prevents a likely breach that would generate negative news and erode public trust.
ESG Violations (DarCache ESG): Tracks discovered environmental, social, and governance violations. While not directly a cybersecurity issue, public knowledge of ESG violations can significantly impact an organization's brand reputation.
Bug Bounty Programs (DarCach Bug Bounty): Lists in-scope and out-of-scope items for bug bounty programs. This transparency can enhance an organization's reputation for security maturity.
SEC Form 8-Ks (DarCache 8-K): This service provides access to SEC Form 8-K filings. These filings often contain disclosures about significant events, including cybersecurity incidents, critical for understanding public messaging and legal obligations during a crisis.
Mobile Apps (DarCache Mobile): Indicates the presence of access credentials, security credentials, and platform-specific identifiers within mobile apps. This helps prevent sensitive data exposure through mobile applications, which can quickly lead to negative user reviews and reputational damage.
Complementary Solutions and Synergies:
While ThreatNG offers a comprehensive solution, it can synergize with other tools to enhance ORM:
Security Information and Event Management (SIEM) Systems: ThreatNG's continuous monitoring and external assessment findings can feed into a SIEM. For instance, if ThreatNG detects a new exposed sensitive port or a critical vulnerability on a public-facing asset, the SIEM can ingest this information, triggering alerts and correlating with internal logs to provide a more holistic view of the threat. This synergy allows for quicker detection of potential breaches originating from external exposures and a more coordinated incident response, which is key to effective ORM.
Security Orchestration, Automation, and Response (SOAR) Platforms: When ThreatNG identifies a critical risk, such as a subdomain takeover susceptibility or a sensitive code exposure, a SOAR platform can automate the response workflow. For example, upon detection of a subdomain takeover vulnerability, the SOAR playbook could automatically generate a remediation ticket, notify the relevant team, and even trigger a DNS record update if pre-approved. This automation speeds up remediation, minimizing the window for reputational damage.
Digital PR and Crisis Communication Platforms: ThreatNG's insights into brand damage susceptibility, sentiment, and dark web presence are invaluable for PR and crisis communication teams. If ThreatNG identifies widespread negative sentiment related to a perceived security issue on social media, or discovers discussions about an organization on the dark web, this intelligence can be fed directly into a PR platform. This enables the crisis communication team to craft targeted messages, monitor their impact, and respond effectively, ensuring consistent and reputation-preserving communication during a cybersecurity incident.
Web Application Firewalls (WAFs) and Intrusion Prevention Systems (IPS): ThreatNG's assessment of web application hijack susceptibility and cyber risk exposure can directly inform the configuration of WAFs and IPS solutions. If ThreatNG identifies specific web application vulnerabilities, the WAF can be configured to block known exploit patterns. If ThreatNG detects exposed sensitive ports, the IPS can be set to monitor and block malicious traffic targeting those ports. This proactive hardening of the external attack surface reduces the likelihood of incidents impacting reputation.
Data Loss Prevention (DLP) Solutions: ThreatNG's Data Leak Susceptibility and Sensitive Code Exposure modules can complement DLP solutions. Suppose ThreatNG identifies an organization's sensitive data exposed in public code repositories or cloud buckets. In that case, this information can be used to fine-tune DLP policies to prevent similar future leaks from internal systems. This strengthens the overall data protection strategy, which is fundamental to maintaining a strong reputation for data privacy.
Security Awareness Training Platforms: ThreatNG's BEC & Phishing Susceptibility assessment can inform security awareness training programs directly. Suppose ThreatNG identifies a high susceptibility to phishing due to certain domain permutations or email intelligence findings. In that case, the organization can tailor its training to address these specific threats, educating employees on identifying and reporting phishing attempts. This reduces the human element of risk, a common cause of reputational damage.
Examples of ThreatNG Helping with ORM:
Proactive Prevention: ThreatNG discovers an unencrypted AWS S3 bucket belonging to the organization that contains customer support chat logs. This is flagged as "Data Leak Susceptibility." The security team is immediately notified, they secure the bucket, and no data is compromised. This prevents a potential public data breach from severely damaging the organization's reputation.
Crisis Response: A ransomware group claims to have breached the organization and stolen sensitive data, posting about it on the dark web. ThreatNG's "Dark Web Presence" and "Ransomware Groups and Activities" features immediately detect these mentions. Armed with this real-time intelligence, the ORM team can quickly verify the claim (or confirm it as false), activate their crisis communication plan, and issue a factual statement to the public, controlling the narrative and minimizing panic and reputational harm.
Reputation Enhancement: ThreatNG's "Positive Security Indicators" identify that the organization has robust multi-factor authentication implemented across all its external-facing applications, verified through external assessment. The marketing and PR teams use this information in their public communications, highlighting the organization's strong security posture and commitment to protecting customer data, thereby enhancing its reputation.
Examples of ThreatNG and Complementary Solutions Working Together for ORM:
ThreatNG & SIEM for Rapid Response: ThreatNG identifies a critical vulnerability (CVE) on a publicly accessible web server with a known Proof-of-Concept exploit (DarCache eXploit). This alert is automatically fed into the organization's SIEM. The SIEM then correlates this external vulnerability with internal log data showing suspicious activity from that web server, immediately identifying a potential compromise. This combined intelligence allows the security team to shut down the server and patch the vulnerability before public disclosure, preventing a reputation-damaging incident.
ThreatNG & SOAR for Automated Remediation: ThreatNG's "Subdomain Takeover Susceptibility" assessment identifies a vulnerable subdomain due to a misconfigured DNS record. This triggers an automated playbook in the SOAR platform. The SOAR system automatically generates a remediation ticket for the DNS team, updates the internal asset inventory, and notifies the ORM team that a potential brand impersonation risk has been identified and is being addressed, ensuring swift action and awareness.
ThreatNG & Crisis Communication Platform for Coordinated Messaging: ThreatNG's "Sentiment and Financials" module detects a sudden surge in negative social media mentions about the organization related to a rumored data breach, along with a corresponding SEC Form 8-K filing mentioning a "material cybersecurity event". This information is immediately pushed to the organization's crisis communication platform. Seeing the direct correlation between the SEC filing and public sentiment, the PR team can then use the platform to draft and disseminate a coordinated, accurate public statement, leveraging the intelligence from ThreatNG to address specific concerns and manage the narrative effectively.
